Join the 5,500 customers, and almost 90 years of history partnering with MedClean.
1. Team Communication
We are committed to working with and servicing you. Therefore, we have a team of experts that are here to help. As a family owned & operated part of our success is our culture of open & easy communication.
2. Service Contacts // Customer Service
Our #1 goal is to ensure your complete satisfaction! Below please find several of your main contacts involved in managing & servicing your account.
- Weekly Route Service: Primary contact & weekly route service representative.
- Service Requests: Office hours – 8AM-4:30PM, responsive customer service accessible through our Customer Service Email Address
- Route Manger: Secondary contact, responsible for managing and overseeing your account.
- Accounts Receivable Rep:Questions on your weekly billing, monthly statements & payment terms.
3. Invoicing & Statements
Within 24-36 hours from your delivery, you will receive the invoice you signed. Every month, you will receive an emailed statement on the 3rd or 4th business day of the month. You can pay by check, or automated credit card transfers.